Privacy Policy | Puffling

Introduction

Puffling ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

We understand that you're entrusting us with information about your family, and we take that responsibility seriously.

Information We Collect

Information You Provide

Account information (name, email address)
Child profile information (age, interests, developmental preferences)
Activity feedback and preferences
Contact form submissions

Information Collected Automatically

Device information (device type, operating system)
Usage data (features used, time spent)
Analytics data to improve our service

How We Use Your Information

To personalize activity recommendations for your child
To improve and optimize our app and services
To communicate with you about updates and features
To provide customer support
To ensure the security of our platform

Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13.

All child profile information is collected from parents or guardians. We do not require children to provide more information than is reasonably necessary to use our services.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments
Limited access to personal information
Secure data storage practices

Data Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our app
Legal authorities when required by law

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications
Request a copy of your data

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@puffling.ai

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.